A recent study by NS International (the Dutch Railways) highlights the fact that more and more travellers utilize the train for their international travels. The increase in passengers from the Netherlands to Paris, Berlin and Brussels from last year were 6, 9, and 12 percent respectively.
According to NS director Heike Luiten, much of the increase in passengers is attributable to environmental awareness. In fact, a study from the NS amongst 750 international train passengers revealed that sustainability was an important reason for taking the train.
While environmental sustainability is undoubtedly a motivating factor for many travellers, the most important aspect of travel considerations is being able to get where you need to go quickly and at an affordable price. This was previously highlighted in the European Court of Auditors’ report that highlighted customers’ inability to reach their destination by public transport.
As sustainability, ease of journey planning and intuitive reservation processes are important priorities for public transport operators, S3 Passenger offers these operators an inventory, reservation and ticketing platform where operators can meet these customer needs and stimulate public transport usage being environmentally friendly, efficient and affordable.
This is one of the many reasons why S3 Passenger has been selected by operators such as Irish Rail, Eurostar, Ouibus, Ouigo etc.
Moving forward, customer-centric features remains the key focus point of S3 Passenger innovations. Ongoing improvements to make travel by public transport more and more attractive offering the first and last mile as well as part of operator’s commercial offering.