Eurostar is the high-speed rail operator that offers services between the United Kingdom, Belgium, France, and the Netherlands. Eurostar has become the dominant operator on the routes that it operates, carrying more passengers than all airlines combined along the same routes.
Making an informed decision
Following extensive market research and a product fit-gap analysis as well as financial and operational due diligence, Eurostar selected S3P as their new sales, reservation and distribution system. The >95% fit-gap outcome is proof of the ongoing product development by Sqills and the relevance of S3 Passenger to the public transport industry.
As Eurostar grows beyond 10 million transported passengers per year and we expand our reach further into Europe, having a flexible reservation system is critical. With its combination of agility, stability and responsiveness as well its willingness to work closely with our in-house development team, Sqills has proved to be the perfect partner.
The implementation of S3P for Eurostar has started and is led by Eurostar’s IS team. Eurostar’s internal implementation team, combined with Sqills’ product and technical support and consultancy firm Wavestone’s business and functional knowledge, will provide a solid foundation for a successful launch of S3 Passenger for Eurostar and an enhanced customer experience.
Eurostar went live on S3 Passenger in March of 2020