As part of the ongoing Customer First programme, Iarnród Éireann Irish Rail awarded Cubic Transportation Systems (Cubic) a contract to provide ongoing enhancements to modernise their ticketing system. Under the contract, Cubic has partnered with Sqills to support the migration of its booking, reservation, and revenue management software, S3 passenger, from on premise hosting to Software as a Service (SaaS) mode.

The partnership between Sqills and Cubic began in 2014, when Sqills was contracted to provide its S3 Passenger system as a component of the original Customer First solution provided by Cubic to Iarnród Éireann Irish Rail.

The migration of the system from on premise to SaaS mode allows Iarnród Éireann Irish Rail to bring new product features to the market faster and benefit from a broader range of the technical and functional improvements which have been developed by Sqills in recent years.

This extension strengthens the relationship between Iarnród Éireann Irish Rail, Cubic and Sqills as we continue to improve and build capabilities to meet new and emerging customer demands into the future. The enhanced hosting and service specification includes ongoing functional updates to the core S3 Passenger system, accommodates future legislative and regulatory changes and ensures that the core capability continues to reflect industry best practice.

Gerry Culligan - Iarnród Éireann Irish Rail Commercial Director

Alexander Mul – co-founder Sqills reacted “S3 Passenger in SaaS mode allows all users to benefit from the latest available product features and applied technologies. Not just now but also in the years to come as Sqills will continue to invest in value added product features and applied technologies in response to changing industry and traveller needs, (security) standards and growing passenger volumes”.

By adopting an ongoing upgrade path, Iarnród Éireann Irish Rail embraces improvements to their investment throughout the contract life cycle. This will ensure that the system they have at the end of the contract is the most up-to-date and modernised version,” said Jonathan Williams, business development director, Cubic Transportation Systems.

Natural choice of travel

By making rail travel a more attractive option in terms of usability, services and (connecting) networks, rail transport will evolve as the natural choice for environmentally conscious global citizens. Sqills is committed to ongoing S3 Passenger innovations in support of rail travellers and Iarnród Éireann Irish Rail thus stimulating sustainable and environmentally friendly travel.