Hamburg Köln Express

Ticket sales and distribution platform

For Hamburg Köln Express, a newly started open-access operator on the German rail network running services between the cities of Hamburg and Cologne, Sqills has implemented the entire S3 Passenger suite. This means all ticket sales and distribution, reservation business logic, inventory management, fare business rules, revenue management steering and CRM are handled using Sqills solutions.

HKX competes with state-owned Deutsche Bahn and runs 3 times daily in both directions. The cooperation between Sqills and HKX is very close, as the S3 Passenger solution is offered in a "Software as a Service" model, making Sqills very involved in the daily operation at HKX. Support for HKX staff in operating the systems is part of the package and always available, although the team at HKX can operate all modules independently. Please refer to the detailed whitepaper about this case for more details.

https://buchung.hkx.de
  • A beautiful, simple and intuitive web interface offers customers clear overview of available connections and prices.

    User friendly overview of options

    A beautiful, simple and intuitive web interface offers customers clear overview of available connections and prices.

  • Preferred seating can be selected for registered customers.

    Optional seat selection

    Preferred seating can be selected for registered customers.

  • The PSP integration is inside the page itself, so that customers do not leave the booking flow.

    Safe and easy on-line payment

    The PSP integration is inside the page itself, so that customers do not leave the booking flow.

  • The usage of home-printed A4 PDF tickets, including UIC 918.3 barcodes, further reduces the ticket distribution costs.

    PDF A4 homeprint ticket

    The usage of home-printed A4 PDF tickets, including UIC 918.3 barcodes, further reduces the ticket distribution costs.

  • Additional sales channels, e.g. for travel agents or affiliates, can easily be configured in the S3 Passenger suite.

    Agent sales channels

    Additional sales channels, e.g. for travel agents or affiliates, can easily be configured in the S3 Passenger suite.

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Newsflash - January, 22, 2015

HKX has reached its 1.000.000 online bookings milestone using the reliable S3 Passenger suite.

www.werkstattatlas.info
 

Project results

  • 100% reserved seating
  • Homeprint PDF tickets for lower distribution costs
  • Internet as No. 1 sales channel
  • S3 Passenger linked to the financial back-office for reconciliation

Sqills used

  • S3 Passenger suite implemented
  • Customized booking engine front-end in PHP
  • Conductor Tool on Android PDA's